Privacy Policy

Who we are

Yutori Studio is an online journal and stationery brand based in Andheri, Mumbai, India.

In this Privacy Policy, “Yutori”, “Yutori Studio”, “we”, “our” and “us” refer to Yutori Studio.

Information we may collect

When you browse our website, place an order, contact us or join one of our forms, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and product information
• Payment status and transaction reference information
• Messages or information you send through our forms
• Information submitted for a custom journal order
• Device, browser, IP and website usage information where applicable

How we use your information

We may use your information to:

• Process and fulfil your orders
• Deliver digital products
• Prepare and ship physical or custom journals
• Process payments and confirm transactions
• Send order, delivery and service communications
• Respond to questions or support requests
• Prevent fraud, misuse and security issues
• Maintain business, accounting and legal records
• Improve our website and customer experience
• Send marketing communications where you have chosen to receive them

Payments

Payments on our website may be processed through Razorpay or another payment provider displayed at checkout.

Payment information is processed through the payment provider’s systems. Yutori may receive information such as transaction status, payment reference and order confirmation information needed to complete and manage your order.

Cookies & analytics

Our website may use essential cookies required for functions such as the shopping cart, checkout and website security.

We may also use analytics tools such as Google Analytics after they are enabled on the website. These tools may collect information about how the website is accessed and used, including device, browser and interaction information.

Where required, we will provide appropriate choices or notices relating to non-essential cookies and analytics technologies.

Who we may share information with

We may share information only where reasonably necessary to operate Yutori, including with:

• Payment processors such as Razorpay
• Website, hosting and e-commerce service providers
• Shipping and courier providers
• Email or communication service providers
• Analytics providers when analytics is enabled
• Professional advisers or authorities where required by law

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining transaction records, resolving disputes, preventing fraud and meeting legal, tax or accounting obligations.

Your choices & requests

Subject to applicable law, you may contact us to request access to, correction of or deletion of personal information we hold about you, or to raise a concern about how your information is being used.

Where processing is based on consent, you may also request to withdraw that consent. Some information may need to be retained where required for legal, transaction or record-keeping purposes.

Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorised access, misuse, loss or disclosure.

No website or online transmission can be guaranteed to be completely secure, so we encourage customers to use appropriate care when sharing information online.

Children’s privacy

While Yutori products may be suitable for younger journal users, purchases and account or payment activities on our store should be completed by an adult or with the involvement of a parent or legal guardian.

If a parent or guardian believes that personal information relating to a child has been provided to us inappropriately, please contact us.

Changes to this policy

We may update this Privacy Policy when our website, services, technology or legal obligations change. The latest version will always be published on this page with an updated date.