Shipping Policy

Where we ship

Yutori Studio currently ships physical products to addresses within India only.

We do not currently offer international physical shipping.

Delivery estimate

Once a physical order has been dispatched, estimated delivery is generally 5–7 business days.

Delivery times are estimates rather than guaranteed delivery dates and may vary according to location, courier operations, public holidays, weather, logistical disruptions or other circumstances outside our reasonable control.

Processing & dispatch

Orders may require processing time before dispatch. Where a product has a particular production or preparation time, this may be shown on the product page, checkout or order communication.

Custom and personalised journals may require additional production time because they are prepared specifically for your order.

Shipping charges

Shipping charges are calculated based on the order and will be displayed during checkout before you complete payment.

The shipping amount shown at checkout will form part of your final order total.

Delivery information

Customers are responsible for providing a complete and accurate delivery address, contact number and other information required for delivery.

Please check these details carefully before placing your order because orders cannot be cancelled once placed.

Tracking

Where tracking information is available, it may be provided through your order communication after dispatch.

Tracking updates are supplied by the relevant courier and may sometimes take time to appear after a parcel has been handed over for delivery.

Delayed orders

If your order has not arrived within a reasonable time after the expected delivery period, please contact us with your order number.

We will review the available tracking or courier information and assist with the next steps.

Damaged deliveries

If your physical Yutori arrives damaged, please contact us within 7 days of delivery.

Include your order number together with clear photographs and/or a short video showing the damage. We may also request photographs of the external packaging.

Damaged-product claims are handled according to our Refund & Return Policy.

Failed delivery & returned parcels

If a parcel cannot be delivered because of an incorrect or incomplete address, inability to contact the recipient, repeated unsuccessful delivery attempts or another issue outside Yutori Studio’s control, the parcel may be returned to us.

If this happens, please contact us so we can review the available options. Additional shipping charges may apply where redelivery is requested because of incorrect information supplied with the order.

Digital journals

Digital journals and downloadable products do not require physical shipping.

Digital delivery or download access will be provided through the method communicated during or after your order.